Terms & Conditions, Privacy Policy

Sessions

• I use energy healing techniques to identify and release energy imbalances to enhance the natural healing abilities of the client.
• I do not offer any medical diagnosis or treatment.
  
• All my accredited energy therapies are non-medical.
  
• If you are currently undergoing a treatment, the energy work we offer is not intended to replace that treatment or anything related to it.
  

Booking, cancellation and Zoom

• Sessions are usually conducted via Zoom. Please understand that in the unlikely event of either of us having internet problems on the day of a session, we may reschedule for another day.
• From July 2023, we have started offering face-to-face sessions in a rented space in Tokyo. Once the date of your booking is confirmed and payment has been received, due to the fact that we reserve the session room, we are more likely to be able to meet your request if you give us at least two possible dates.
• Basically, once a booking has been made, cancellations cannot be accepted. We will do our best to reschedule your appointment, but please note that repeated changes or absences may result in a missed appointment.
• If the client fail to show up 15 minutes after the start of the session or does not contact us, the session will be treated as cancelled. Please note that the session fee paid will not be refunded.

Self-care

• Self-care is very important in energy work and energy healing.
• You may feel sleepy after energy work. As a precaution, please refrain from drinking alcohol, driving a car or engaging in hard exercises for 24 hours after the session.
• Please keep yourself hydrated.

Confidentiality

• Session reports are not published. You may take notes during the session.
  
• Recording is only permitted in the following cases
  (1) For personal use only and not to be shared with others. (including social networking sites)
  (2) If you wish to record, you must inform us in advance that you wish to record.
  (3) You must be able to record with your own recording equipment.
• We will not tell anyone that you are having a session or the content of your session.
• We keep a record of the session (date and summary of the conversation) for five years from the end of the session. After this period, all session records will be destroyed.

Privacy

• Any personal information you submit via the enquiry form on this website or by email when booking an appointment will only be used to contact you with details of the service you have requested. Your personal information will not be retained for any other purpose and will not be shared with any other organisation.

By making a booking, you understand the above. Please contact us in advance if you have any questions or concerns.
We wish you all the best and hope that your healing happens in the best possible way!

Terms of use
The content of the pages of this website is for your general information and use only. It is subject to change without notice. 
All contents including art works of this website are owned by Kaeko Nakagawa.  All rights reserved. 

PAYMENT
Invoices are issued via Square.